Terms and Conditions Molecule Clothing Europe
1.1. The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Molecule Clothing Europe referred to as “Blank” or ”we”, at moleculeclothing.eu (also referred to as the ”website”).
1.2. By using this website and/or placing an order you agree to be bound by the terms and conditions set out herein (the ”Terms”).
1.3. Please make sure you have read and understood the terms and conditions before placing your order.
1.4. We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on the website at the time you place your order.
1.5. Any court proceedings brought in relation to these Terms must be heard within the Netherlands.
1.6. These Terms are available in the English and Dutch language.
2. Prices and delivery charges
2.1. The prices displayed online include the statutory Value Added Tax of 21 % but do not include a delivery charge.
2.2. The delivery charge for each item is depending on weight and destination. The shipping prices can be found under ‘Shipping Info’. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for the subsequent deliveries.
3. Ordering/conclusion of contract
3.1. The ordering options available to you are via our website (moleculeclothing.eu)
3.2. Only persons over eighteen years of age can place an order.
3.3. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If payment for an order is processed and if we have already accepted payment for the order, this will be refunded to your account or the card which you made payment.
4.1. Molecule Clothing Europe exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address anywhere in the world (excluding the Channel Islands or to BFPO)
4.2. Molecule Clothing Europe endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 15 working days following confirmation of an order, depending on the destination of the order.
4.3. Once you have placed your order, you will be notified of the expected delivery details. If these details are not acceptable you have the option to cancel the order.
4.4. The order is delivered by Molecule Clothing Europe as described on the pages under “Shipping Info”.
4.5. For packages that cannot be delivered after several attempts, Molecule Clothing Europe reserves the right to charge £9.90 for costs arising.
4.6. Any items delivered to you will remain the property of Molecule Clothing Europe until payment is made in full. However, the responsibility of keeping the items in a reasonable condition will be passed on to you following delivery.
5. Distance Selling Regulations
5.1. Under the Distance Selling Regulations you have a ”cooling off” period of seven working days (beginning the day after confirmation of your order) to cancel your order and receive a full refund, excluding delivery costs.
5.2. If you wish to cancel your order please provide us with notice in writing an email [firstname.lastname@example.org], in each case within the seven day cooling off period. Please then return the item as set out in section 6 below and we will provide a full refund to your account or to the card used to purchase the item (or, if the item has not yet been paid for, reflect the return of the item in your account balance) within 30 days of receiving your notice of cancellation, excluding delivery costs. The delivery costs to send the package back to us is on your account.
6. Returns Guarantee
6.1. In addition to the cooling off period under the Distance Selling Regulations, we offer our own returns guarantee. If you change your mind or are not completely satisfied with any item(s), Molecule Clothing Europe guarantees to refund (or if you prefer, replace) any such item(s), provided that all items have been kept in reasonable condition prior to their return. In particular, this means the item(s) must not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags are still intact. To take advantage of our returns guarantee, simply return the item to us in good condition within 28 days of receipt.
6.2. You will find more detailed information on our returns process on the delivery note and on our “Help & FAQ” pages under “Exchanges & Returns”. Send In the return within the 28 day return period. Please note that we are unable to accept gift cards and merchandise cards as forms of payments via our online store.
6.3. A full refund will be provided within 30 days of us receiving your returned item(s) (excluding the delivery cost). If payment was made using a valid credit or debit card, we will credit the refund to the card used to make the purchase. Molecule Clothing Europe accepts no responsibilities for the loss of returned items.
7. Payment methods
With us, you pay for your goods before delivery. You pay for your goods exactly as it suits you and you decide how to pay at the checkout or on the order form. Please note that Molecule Clothing Europe does not accept cash /cheques.
Payment before delivery:
7.1. You can enter your payment details at the time you place your order using a valid credit or debit card (VISA, MASTERCARD) or PayPal. Payment will immediately be reserved on your card but debited first when the goods are dispatched.
7.2. Molecule Clothing Europe reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of the checks.
A. Payment slip in parcel
Together with the invoice for your goods. The invoice will show the amount due together with VAT and delivery charges. It is not possible to pay after delivery.
7.3. Customers within The Netherlands can pay with IDEAL using a valid debit card. Payment will immediately be reserved on your card but debited when the goods are dispatched.
If there are defects in the goods you have purchased, Molecule Clothing Europe abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us by filling in the return form you can download online under ‘Exchanges and Returns’.
Molecule Clothing Europe reserves the right to assign any claims for payment that are due and have arisen in connection with goods deliveries, including any payment instalments and charges due, to third parties. Molecule Clothing Europe also reserves the right to pledge any due claims of the above type to third parties.
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
15. Ownership of rights
All rights, including copyrights at shop-blank.com remain with Molecule Clothing Europe. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Molecule Clothing Europe.